According to the Governmental Affairs Committee of the Elmhurst Chamber of Commerce and Industry, ComEd is offering new assistance programs to help both small businesses and residential customers who are facing financial difficulties during the COVID-19 pandemic.

ComEd’s Small Business Assistance Program provides eligible small-business customers that are past due on their energy bills with a one-time grant equal to 30 percent of their total ComEd balance (up to $1,000) for a limited time.  In addition, customers whose electric service has not been disconnected can then set up their remaining balance due on a payment plan of up to six months. 

“Small and family-owned businesses are the backbone of our communities and when they struggle, our neighborhoods struggle,” said ComEd CEO Joe Dominguez. “By offering a new bill-assistance option targeting small and family-owned businesses, we hope to do our part to ensure that the businesses that we all love and depend upon continue to be a part of our lives.”

Small-business customers can visit ComEd.com/SmallBizAssistance or call 1-877-4-COMED-1 (1-877-426-6331) to learn more or apply for the Small Business Assistance Program.

ComEd’s Helping Hands Program provides assistance to residential customers facing hardships. For a limited time, this financial-assistance program provides an additional one-time grant of up to $300 to help reduce past-due balances of income-eligible customers.

ComEd’s bill-assistance programs also include flexible payment options, financial assistance for past-due balances and usage alerts for current bills.  Customers experiencing a hardship or difficulty with their electric bill should call ComEd immediately at 1-800-334-7661 (1-800-EDISON-1) Monday through Friday from 7 a.m. to 7 p.m. to learn more and enroll in a program.

ComEd also offers usage alerts and energy-management tips to help customers manage energy use to save money now and on future energy bills.

 

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